The Personal Data Protection Policy is a document that provides all the information about the processing of personal data conducted by Inteko d.o.o. (hereinafter referred to as Inteko). This document includes details about the types of personal data, purposes of processing, legal basis, transfer of personal data, and measures for the protection of personal data. It also describes your rights concerning the processing of personal data conducted by Inteko.

We ensure that we will collect, process, protect, and store your personal data obtained through our websites and in our business dealings with you in compliance with applicable European legislation (General Data Protection Regulation) and national legislation of the Republic of Slovenia (currently valid Personal Data Protection Act, Electronic Communications Act, etc.), as well as the provisions of this Personal Data Protection Policy.

Basic Terms:

Personal data means any information that can identify an individual (e.g., name, surname, email address, phone number, etc.)
Controller refers to the legal entity that determines the purposes and means of processing your personal data.
Processor refers to a legal or natural person who processes personal data on behalf of the controller.
Processing refers to the collection, storage, access, and all other forms of use of personal data.

1. Data Controller and Authorized Person for Data Protection

Inteko is the data controller of your personal data, which means we are responsible for the lawful and fair processing of your data, and we ensure that this is carried out.

Data controller details:
INTEKO Company for Engineering, Marketing, Economics, and Business Organization d.o.o.
Slap 3E
5271 Vipava
Email: info@luxe-jeans.com

2. Information about Individuals to Whom This Policy Applies

This privacy policy applies to the following categories of individuals:

Our customers
Users of our website (https://luxe-jeans.com/cz)

3. Information about the Personal Data We Process

Inteko is the operator of the website https://luxe-jeans.com/cz, which facilitates online shopping for clothing and fashion accessories (hereinafter: the website). In accordance with the purposes defined later in this policy, Inteko collects the following personal data:

Basic user information (name, surname, residential address)
Contact information and data regarding your communication with Inteko (email address, phone numbers, date, time, content of postal or electronic communication, date, time, duration of phone calls, recording of phone calls)
Data about the user's purchases and issued invoices (purchase date and location, purchased items, quantity and price of purchased items, total purchase amount, payment method, delivery address, invoice number and date, person who issued the invoice, etc.), and data related to the resolution of product complaints
Data about the user’s use of the website (dates and times of website visits, pages visited, time spent on individual pages, number of pages visited, total time spent on the website, settings made on the website) and data about the use (opening, reading) of received communications (email, SMS) from the operator
Other data that the user voluntarily provides to Inteko when requesting certain services, as far as such data is necessary to perform the service.
The provider does not collect and process your personal data unless you enable or consent to it, for example, by using the website, placing an order for products or services, subscribing to an e-newsletter, participating in a contest, etc. Inteko also processes your data when there is a legal basis for collecting personal data, contractual grounds, or when Inteko has a legitimate interest in processing.

Your personal data is collected directly from you, through purchases, inquiries, etc. Personal data may also be obtained indirectly, through your use of our website. In this case, it refers to information obtained via cookies and cookie-like technologies. We also collect this information only when we have the appropriate legal basis and for the purposes more specifically defined in the table below. More information about the cookies we use can be found in our cookie usage policy.

Providing personal data is not mandatory, except when required by law. If you decide not to provide us with your personal data, we may be unable to offer certain services (for example, we cannot provide delivery of ordered products if you do not provide a delivery address).


4. Information about the Processing of Personal Data

The processing of personal data in our company is carried out solely based on pre-defined, lawful purposes. We do not process your personal data for purposes other than those stated. If the need arises to process personal data for an additional purpose, we will inform you in a timely manner and in advance.

The processing of personal data in our company always takes place on a valid legal basis. We may process personal data on the following legal grounds:

Processing based on a contract: We process your personal data when it is necessary for the conclusion, execution, and fulfillment of contractual obligations. Providing personal data in this case is voluntary. If you do not provide your personal data, you will not be able to enter into a contract with the controller, and we will not be able to deliver products to you.

Processing based on consent: We process your personal data when you explicitly consent to it. When processing is based on consent, we will ensure that all necessary information is provided to you for your decision. You can withdraw your consent at any time. If you withdraw consent, Inteko may not be able to provide you with certain services.

Processing based on legitimate interest: We process personal data based on our legitimate interests only when the legitimate interest we pursue outweighs the individual's right to privacy. In cases of processing based on legitimate interest, the controller always conducts an assessment in accordance with the General Data Protection Regulation. In the case of processing based on legitimate interest, the user has the right to object.

Processing based on law: In certain cases, the processing of personal data is required by law (e.g., storage of invoices for 10 years after issuance, as mandated by tax legislation). We process these data in accordance with the legislative requirements.

5. Processing Activities We Perform

Purpose of Processing Legal Basis Types of Personal Data Retention Period
Processing of orders placed through the online store, including forwarding data for delivery purposes Contractual relationship Name, surname, address, delivery address, contact information (email, phone number), payment data, order-related data 5 years from the completion of the order
Processing of orders placed via phone or email, including forwarding data for delivery purposes Contractual relationship Name, surname, address, delivery address, contact information (email, phone number), payment data, order-related data 5 years from the completion of the order
Processing of inquiries Legitimate interest to ensure effective and efficient communication with potential customers Contact information of the inquirer, data contained in the inquiry (which may include birth date, gender, metrics about the individual) 1 month from the receipt of the inquiry
Sending newsletters Consent Email address Until withdrawal
Sending newsletters to customers Legal obligation Email address Until withdrawal
Marketing communication within remarketing* Consent Data collected through cookies Until withdrawal
Conducting statistical analysis* Legitimate interest Data collected through cookies 1 year
Sending notification about an incomplete purchase Legitimate interest Name, surname, email address Deleted after sending
*Purposes marked with an asterisk are detailed in our cookie policy.

6. Sharing Your Personal Data

We share your personal data with third parties when it is necessary to achieve the purpose of processing the personal data. For each third party that processes your personal data on our behalf, we have entered into a separate contractual relationship that defines the processing of personal data. Additionally, third parties are obligated to maintain the confidentiality of personal data and are not authorized to process your personal data for any purposes other than the contractual relationship with us, nor to share them with unauthorized third parties.

We will share your personal data with the following categories of recipients:

Payment system providers, such as PayPal, Klarna, Sofort, Adyen, and others;
Delivery service providers who deliver goods to you;
Accounting services; law firms and other providers of legal advice;
Data processing and analytics providers;
IT system maintenance providers (e.g., website hosting);
Email sending service providers (e.g., Mailchimp and others);
SMS sending service providers (e.g., Sedem d.o.o. and others);
Online advertising solution providers (e.g., Google, Meta, TikTok, and others);
Public authorities when required by law.

7. Security of Your Personal Data

We implement appropriate security measures to protect all personal data we process. Your data is continuously protected against loss, destruction, unauthorized modification, and unauthorized access. To ensure appropriate security, we use various technical and organizational measures, including:

Restricted access to personal data;
Protection of hardware and software where personal data is stored;
Protection of business premises where personal data is stored; and
Employee training on personal data protection.
We take the protection of your personal data seriously, and therefore, we implement security measures in line with technological capabilities and our own abilities.

Minors

Luxe-Jeans recommends all parents and guardians to educate their children on safe and responsible handling of personal data on the internet. Minors should not enter any personal data on the Luxe-Jeans website without the consent of their parents or guardians.

Luxe-Jeans reserves the right to terminate a contract if it determines that a contract has been made by a minor without the consent of their parents or guardians. All personal data of such minors will be immediately and permanently deleted.

8. Your Rights

If you have any questions regarding our personal data protection policy or the processing of your personal data, you can contact us at any time by writing to info@luxe-jeans.com. Based on your request, we will provide the required information or, in accordance with the legal provisions, ensure the exercise of your rights.

Regarding the processing of personal data, you have certain rights, which we detail below:

Right of Access and Data Portability: You have the right to request information about whether we process your personal data and details about the processing (types of personal data, purpose of processing, legal basis, retention period, source of information). You can also request that we provide this information in a structured, machine-readable format.

Right to Rectification: If the personal data we process about you is inaccurate or incomplete, you have the right to request the correction of such data.

Right to Restriction of Processing: You can request that we restrict the processing of your personal data. The restriction of processing is possible in certain cases:

a) if you contest the accuracy of the data for a period that allows us to verify the accuracy of the personal data;
b) if the processing is unlawful and you oppose the erasure of the data and instead request the restriction of its use;
c) if we no longer need the data for processing purposes, but you need it for the establishment, exercise, or defense of legal claims;
d) if you have objected to processing pending the verification of whether our legitimate grounds override your interests.
Right to Object to the Processing of Personal Data: If we process your personal data based on legitimate interests, you have the right to object at any time, on grounds related to your specific situation. In such a case, we will continue processing your data only if we can demonstrate compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data without undue delay. We must erase your data if one of the following reasons applies:

a) the data is no longer necessary for the purposes for which it was collected or otherwise processed;
b) if you withdraw your consent, and no other legal basis for processing exists;
c) if you object to processing, and there are no overriding legitimate grounds for processing;
d) the data has been unlawfully processed;
e) the data must be erased to fulfill a legal obligation under EU or member state law applicable to us;
f) the data was collected in relation to the provision of information society services.
In certain cases, as described in Article 17(3) of the General Data Protection Regulation, you may not have the right to erasure.

Right to Withdraw Consent: You have the right to withdraw consent for the processing of your personal data that you have previously provided. You can withdraw your consent at any time without any negative consequences for you. However, please note that we may not be able to offer certain services if you withdraw your consent. To withdraw your consent, you can contact us at: info@luxe-jeans.com.

Right to Data Portability: You have the right to request a copy of your personal data, which you have provided to us, in a structured, machine-readable format, and request that we transfer it to another data controller of your choice, provided that the processing is based on consent or a contract, and the processing is carried out using automated means.

To exercise your rights, you can contact us at: info@luxe-jeans.com.

When processing your request to exercise any of the above rights, we may ask for additional personal data to reliably identify you. If you do not provide the additional data, we may dismiss your request.

9. Use of Social Media and Cookies

Social Media
On our website, we provide access to social media platforms such as Facebook and Instagram. We use Facebook cookies, through which Facebook obtains information that you visited our website. The handling of your data by Facebook and how they process this information is outside of our control. For any questions or to exercise your rights in this regard, please contact each individual social media platform directly.
Each social media network operates in accordance with its own privacy policy, so we invite you to review their data processing rules before use. For your convenience, we provide the following links:

Facebook Privacy Policy
Instagram Help - Privacy
Cookies
Our website uses cookies. Information about the cookies we use is available in our cookie policy.

10. Changes to the Privacy Policy
We may change this privacy policy at any time. The latest version of the policy will always be available on our website.

Updated on: 07.03.2025